Business ideas often come from wanting to overcome frustrating situations. Tony Killeen’s moment of inspiration came from the frustration he experienced while working for Hereford council. Involved with the collection of rents from council tenants, he saw first hand the problems of the paper-based system. In his view, forcing people to spend time queuing at the council office with their giro books to pay their rent was “cumbersome and expensive”. Automating the process would make it much quicker and convenient. More importantly [...]
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