FCA proposes credit-card payment freeze and £500 overdraft for all

Loan and credit card repayments are to be frozen for three months as the Financial Conduct Authority (FCA) urges banks to provide consumers with financial relief in the face of an unprecedented crisis. The regulator has also proposed that banks offer a £500 interest-free overdraft, with anyone financially affected by the coronavirus pandemic eligible to apply.

The stopgap measures aim to support users of consumer credit products that might be facing financial difficulties because of the “exceptional circumstances” arising from the virus.

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“Given these measures would span a wide variety of firms the FCA is conducting a brief consultation on our measures,” the FCA said. “However, given the national emergency and the significant impact on consumers' finances right now, we have asked all stakeholders to respond within a much shorter timeframe than normal.”

The FCA proposals for overdrafts and loan repayments will go out for consultation on Monday and if approved by banks could provide significant financial relief for hundreds of thousands of people.

If confirmed, measures would come into force by 9 April.

The three-month payment freeze applies to credit cards, store cards, and catalogue credit. If the measures are put into place, customers would be able to ask lenders for a payment freeze or for a reduction in monthly payments during this period.

Customers with personal loans would also be able to ask for a three-month freeze if needed.

However with the exception of the £500 overdraft proposal, banks and lenders would be allowed to charge a “reasonable” interest rate if a customer requests a temporary payment freeze.

The FCA’s proposals comes after it was revealed 950,000 applied for Universal Credit in the last two weeks.

“The proposed changes to the FCA’s rules should enable lenders to deliver further support to their customers and we will continue to work with the regulator as part of the industry’s commitment to get the country through these difficult times,” said Stephen Jones, Chief Executive of UK Finance.

Vim Maru, Retail Director at Lloyds Banking Group, said the bank welcomed the FCA’s guidance and announced that “customers can apply for payment holidays on mortgages and loans using a new online application that provides a decision in days, this will also be available for credit cards this week”. Missed payment fees on mortgages, credit card, and loans will be waived for three months.

From 6 April, “Lloyds Bank, Halifax and Bank of Scotland customers will also be able to access a £300 interest-free overdraft and we will introduce a new overdraft charging structure which means all of our customers will pay less interest than they do today.”

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Nic studied for a BA in journalism at Cardiff University, and has an MA in magazine journalism from City University. She has previously worked for MoneyWeek.