If you own some Premium Bonds, you need to know how Premium Bonds work and how prize winners are notified after National Savings & Investments (NS&I) completes its monthly draw of winning numbers.
If you're a Premium Bond winner, the chances are you'll have bagged one of the smaller prizes. More than 1.4 million £25 prizes were awarded in October, with around 2.2 million winners for the £50 or £100 prizes. But the ‘smaller prizes’ could be as much as £100,000 – in October, 88 £100,000 prizes were up for grabs. In total, more than £461 million was awarded in October.
The Premium Bond prize fund rate currently sits at 4.4%, but NS&I has announced it will cut the prize fund rate to 4.15% from the December draw. It means fewer prizes will be on offer. The odds of winning will also fall from 21,000 to 1 to 22,000 to 1 for every £1 Premium Bond. So, it's worth checking for any winnings in the November draw, before the fund rate drops.
Subscribe to MoneyWeek
Subscribe to MoneyWeek today and get your first six magazine issues absolutely FREE
Sign up to Money Morning
Don't miss the latest investment and personal finances news, market analysis, plus money-saving tips with our free twice-daily newsletter
Don't miss the latest investment and personal finances news, market analysis, plus money-saving tips with our free twice-daily newsletter
So, how do you know if you've won and what happens if you scoop one of the £1 million top prizes? MoneyWeek spoke to NS&I to lift the lid on how winners get notified, and to find out who Agent Million is.
How are Premium Bond prize winners notified?
MoneyWeek: Do all winners get an email saying 'you've just won!', regardless of whether it's £25 or £100,000?
NS&I says: Customers who are signed up to be notified of any prize wins via email are notified in this way, regardless of the amount. Any email that Premium Bonds customers receive notifying them of a win does not include the value of the prize. The email notification encourages them to check how much they have won via the prize checker app, online prize checker or on an Alexa-enabled device.
Depending on how Premium Bonds customers check whether they have won when it is a high-value prize (£10,000 and above), they are told they do not need to do anything and that we will be in touch.
MoneyWeek: Do all winners get an email saying 'you've just won!', regardless of whether it's £25 or £100,000?
NS&I says: Customers who are signed up to be notified of any prize wins via email are notified in this way, regardless of the amount. Any email that Premium Bonds customers receive notifying them of a win does not include the value of the prize. The email notification encourages them to check how much they have won via the prize checker app, online prize checker or on an Alexa-enabled device.
Depending on how Premium Bonds customers check whether they have won when it is a high-value prize (£10,000 and above), they are told they do not need to do anything and that we will be in touch.
MoneyWeek: What happens with customers who have won a high-value NS&I prize?
NS&I says: Customers winning prizes worth between £10,000 and £100,000 are sent a prize claim form in the post. This asks them how they would like their prize paid. For example, they can choose to have their prize paid directly into their bank account or automatically reinvested into more Premium Bonds.
MoneyWeek: How do winners get told when they’ve won the £1 million jackpot?
NS&I says: These customers receive a visit from “Agent Million”. This person is an NS&I employee who travels the country to give our lucky jackpot winners the good news. We actually have five Agent Millions. In total, since 1994, there have been around 20 Agent Millions.
MoneyWeek: Who is Agent Million?
NS&I says: We keep their identities secret – this is important for the privacy of both our Agent Millions and our winners. Winning £1 million is life-changing, so when Agent Million informs the winners, secrecy ensures that sharing this news is a choice for them.
Our Agent Millions are based in Lytham St Annes (in Lancashire), the home of Premium Bonds, so they do have to travel, as well as spend the odd night away from home. Although they are sworn to secrecy about the role they perform, they may tell certain family members or loved ones about it for practical reasons. However, they must keep their role secret from friends and colleagues who do not need to know.
MoneyWeek: Do they always visit the winners in person?
NS&I says: Our Agent Millions always visit £1 million Premium Bonds jackpot winners in person.
Throughout the pandemic, Agent Million was unable to visit jackpot winners in person for the safety of all involved but has been back on the road since the May 2022 prize draw.
MoneyWeek: What happens if I win £1 million but I'm away on holiday?
NS&I says: If a £1 million winner was on holiday when Agent Million visited, they would make contact with the winner via an alternative method.
MoneyWeek: How do you work out which Agent Million contacts the winners each month?
NS&I says: All of our Agent Millions perform other roles within NS&I, so which ones are visiting jackpot winners depends on availability. There are, of course, two £1 million winners each month, so two Agent Millions are always in action for each prize draw.
Having five Agent Millions ensures that each month an experienced colleague is on hand to guide our two jackpot winners through a life-changing time.
MoneyWeek: Does the jackpot winner have to prove their identity?
NS&I says: For the security of both Agent Million and our jackpot winners, we cannot provide any further information on the process that Agent Million goes through with winners. However, we do ensure that we are paying the prize money to the correct person.
MoneyWeek: What options does the £1 million winner have in terms of how the money is paid to them?
NS&I says: The £1 million Premium Bonds jackpot winners can choose to have their prize paid into an NS&I Direct Saver or an account of their choice. NS&I's Direct returns 4% AER.
All funds held with us are secure as we are backed by HM Treasury, so if customers choose our Direct Saver account while deciding what to do with their winnings, they have this added peace of mind.
MoneyWeek: Do you help winners who want financial advice?
NS&I says: Since April 2022, we have offered £1 million Premium Bonds jackpot winners the option to seek financial advice from any certified financial planner or chartered financial planner in the UK. This means that more than 8,000 advisers have the chance to help winners of the Premium Bonds jackpot. Previously financial advisers came through one firm.
Aside from this, our prize draw team at NS&I keeps in touch with jackpot winners and always recommends they take up our offer to access professional financial advice.
MoneyWeek: What's the average Premium Bonds holding for a jackpot winner?
NS&I says: The average holding for a Premium Bonds £1 million jackpot winner as of June 2023 was £23,690. Up to June 2023, there have been 508 Premium Bond millionaires.
In terms of winners who had smaller Premium Bond holdings, someone from the London borough of Newham won £1 million in July 2004 with a Premium Bonds holding worth £17. The winning bond was purchased in February 1959, so they did have to wait more than 45 years for the win.
To see if you’ve won a prize with your Premium Bonds, pop your details into NS&I's Premium Bonds Prize Checker.
-
Nvidia earnings: what to expectNvidia announces earnings after market close on 20 November. What should investors expect from the semiconductor giant?
-
M&S and Tesco among those warning of a £7bn Budget hitSeventy-nine UK retailers have written to Chancellor Rachel Reeves about possible price rises and job cuts - here is what it means
-
Most Premium Bond holders never win – are they worth it?Premium Bonds There are over 20 million Premium Bond holders but most of us have never won a prize.
-
One-year fixed savings drop below 6% - have they reached their peak?The best one-year fixed-rate savings deals have fallen below the 6% mark. Find out if saving rates have reached their peak and the current top rates on the market.
-
NS&I cuts interest rate on Green Savings Bonds - where can you get a better deal?News The state-backed bank has slashed the interest rate on its Green Savings Bonds from 5.7% to 3.95%
-
Is NS&I safe?National Savings and Investments (NS&I) is popular for its Premium Bonds and savings products. But how safe is it?
-
Act fast: HSBC to pull its 5.7% one-year bondSavers have until Wednesday to apply for HSBC’s one-year fixed-rate bond. The withdrawal of the account follows NS&I’s decision to pull its market-leading one-year bonds earlier this month. We explain why you need to act fast to secure the best rates.
-
NS&I withdraws market-leading 6.2% one year fixed bond - what are the alternatives?National Savings & Investments (NS&I) has now dropped its one year fixed bond paying a table topping 6.2% interest rate a month after launch. Here’s where to find the next best alternative for one year fixed savings
-
How do NS&I savings account rates compare? Advantages of using government-backed bankAdvice NS&I savings accounts offer security and tax-efficient options for your money. But how do its interest rates compare to the rest of the market?
-
NS&I launches table-topping one year fixed rate bondThe Treasury backed savings provider is boosting the rate on its one-year fixed bonds to the highest level since they were launched in 2008.
