M&S confirms when retailer will be “fully online” again

Online shopping at Marks & Spencer is expected to be "fully on" soon as it recovers from a cyber attack. Should you invest in the retailer?

The frontage of Marks and Spencers Department store in Worcester High Street
(Image credit: Roger Utting Photography via Getty Images)

Online shopping at Marks & Spencer is expected to be back to normal within four weeks, the retailer's chief executive has said.

Although M&S restarted internet orders last month, half of its online operations – including click and collect and some product availability – are still down, Stuart Machin told the company's annual general meeting (AGM).

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Ruth Emery
Contributing editor

Ruth is an award-winning financial journalist with more than 15 years' experience of working on national newspapers, websites and specialist magazines.

She is passionate about helping people feel more confident about their finances. She was previously editor of Times Money Mentor, and prior to that was deputy Money editor at The Sunday Times. 

A multi-award winning journalist, Ruth started her career on a pensions magazine at the FT Group, and has also worked at Money Observer and Money Advice Service. 

Outside of work, she is a mum to two young children, while also serving as a magistrate and an NHS volunteer.