John Lewis is considering launching a buy now, pay later (BNPL) service as customers continue to feel the impact of inflation and higher interest rates on their finances.
Nish Kankiwala, the retailer’s CEO, said younger customers “expect” buy now, pay later (BNPL) and said the department store was likely to develop its own version of the service.
John Lewis tries to target younger customers
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John Lewis focuses on financial services
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