Metro Bank – nice idea, shame about the execution

Britain's new high street bank, Metro Bank, threw open its doors this morning - should you bother banking with them?

The first high street bank to launch in over 100 years threw open its doors to customers this morning. Metro Bank has only one branch so far in Holborn, London. But it has big plans to expand, aiming to open 200 branches in the next decade.

Metro Bank hopes to attract customers with longer opening hours, fantastic service and a simple range of products. It's certainly delivering on opening hours - the Holborn branch will be open 8am-8pm on weekdays and will also open on weekends. It aims only to close on four days of the year Christmas Day, New Year's Day, Good Friday and Easter Sunday. No Bank Holidays here.

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Ruth Jackson-Kirby

Ruth Jackson-Kirby is a freelance personal finance journalist with 17 years’ experience, writing about everything from savings accounts and credit cards to pensions, property and pet insurance.

Ruth started her career at MoneyWeek after graduating with an MA from the University of St Andrews, and she continues to contribute regular articles to our personal finance section. After leaving MoneyWeek she went on to become deputy editor of Moneywise before becoming a freelance journalist.

Ruth writes regularly for national publications including The Sunday Times, The Times, The Mail on Sunday and Good Housekeeping, among many other titles both online and offline.