Lockdown winner Homeserve has had another strong year

HomeServe's stock price has shot up since Brookfield Asset Management said one of its private infrastructure funds is putting a bid for the home repair company. Rupert Hargreaves explains what is going on.

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HomeServe was one of many home repair companies that boomed during the pandemic.
(Image credit: © Getty)

At the end of March, Canadian financial powerhouse Brookfield Asset Management (TSE: BAM) announced that one of its private infrastructure funds was putting together a bid for the international home repairs and improvements business, HomeServe (LSE: HSV). That sent the FTSE 250 company’s share price soaring by 15%.

Yet while a full offer has yet to emerge (and there is no guarantee one will at this stage), Homeserve is not hanging around.

The home repair services industry was a big winner of pandemic lockdowns, and Homeserve has been a beneficiary. Customers who were stuck at home spent more time and money on renovations, validating the firm’s recent expansion.

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Over its financial year to the end of March 2021, adjusted earnings rose by 3%. That’s pretty impressive given that many companies struggled just to stay afloat in the first year of the pandemic.

Demand for its services continues to grow. Adjusted earnings jumped by 27% in the six months to the end of September thanks to strong performance in its North America market.

And the company’s figures have continued to improve since then, according to its latest trading update.

Homeserve’s business is making progress on all fronts

In a trading update released today ahead of the publication of its full-year results at the end of May, the firm reported an “acceleration in performance” compared to its 2021 financial year.

In the year to end-March 2022, customer retention rose to 84% compared to 83%, while the number of “affinity partner” households grew by a net seven million (compared to two million previously) to 73 million (up from 66 million).

What’s an affinity partner? Under the scheme, utility companies allow Homeserve to provide services on their behalf to consumers. Utilities have the advantage of being able to rely on a trusted third-party brand with a wide customer base without needing to invest large amounts of time and resources. The agreement also benefits consumers who are able to access a range of services through one supplier (Homeserve).

The group also wants to help consumers burnish their green credentials. It has launched an installation and maintenance proposition for domestic electric vehicle charging. This is now available to nine million homes through a new 4.6 million household utility partnership.

Other products across the group also made decent progress, notably the Home Experts division, which owns the Checkatrade brand (which aims to help consumers find reliable tradespeople more easily).

This unit was profitable for the first time on a full-year basis, with Checkatrade leading the charge. The platform ended the year with 47,000 paying trades (up 7% year-on-year) and average revenue per trade is expected to exceed Homeserve’s “Milestone 1” target of £1,200.

The company ended the year with a net debt to earnings before interest, tax, depreciation and amortisation (EBITDA) ratio of two (up from 1.8 times last year), as acquisitions offset cash generated from operations.

Growth at a reasonable price – even if there’s no bid

A bid from Brookfield would be a nice windfall for shareholders, but Homeserve’s underlying growth is reassuring and picking up momentum. Further, the recurring nature of the company’s subscription business generates a steady stream of cash for the business to reinvest.

The broker consensus on 2022 earnings per share (according to Refinitiv data) is 48.7p. That’s a 14% increase on 2021. The resulting forward price-to-earnings (P/E) ratio of 18.2 does not look too demanding considering the recurring nature of the company’s business model.

Rupert Hargreaves

Rupert was the former Deputy Digital Editor of MoneyWeek. He's an active investor and has always been fascinated by the world of business and investing. 

His style has been heavily influenced by US investors Warren Buffett and Philip Carret. He is always looking for high-quality growth opportunities trading at a reasonable price, preferring cash generative businesses with strong balance sheets over blue-sky growth stocks. 


Rupert has freelanced as a financial journalist for 10 years, writing for several UK and international publications aimed at a range of readers, from the first timer to experienced high net wealth individuals and fund managers. During this time he had developed a deep understanding of the financial markets and the factors that influence them. 

He has written for the Motley Fool, Gurufocus and ValueWalk among others. Rupert has also founded and managed several businesses, including New York-based hedge fund newsletter, Hidden Value Stocks, written over 20 ebooks and appeared as an expert commentator on the BBC World Service. 

He has achieved the CFA UK Certificate in Investment Management, Chartered Institute for Securities & Investment Investment Advice Diploma and Chartered Institute for Securities & Investment Private Client Investment Advice & Management (PCIAM) qualification.