Latest
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Big banks: Less good citizens than oligopolistic gangs
Merryn's Blog Our big banks want you to think of them as friendly helpful organisations. Given the awful products and service available on the high street, that's usually a mistake.
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Packaged accounts: Don’t buy this latest bank fraud
Tips One in five Britons now has a 'packaged' bank account. These are where you pay a fee every month and get extra benefits in return. But they're not worth having, says Merryn Somerset Webb.
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Should you get out of Bank of Cyprus UK?
Features Thousands of Britons have savings in Bank of Cyprus UK. But the bank isn't covered by Britain's Financial Services Compensation Scheme. And with rising fears that Cyprus may be swallowed up by the eurozone debt crisis, should British savers be worried? Ruth Jackson reports.
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The banks that deliver on customer service
Features Last year, Britain’s first new high-street bank in almost 140 years opened its doors. Metro Bank emphasised good customer service, with longer opening hours and helpful staff. So, one year on, has Metro Bank been a success - and what effect has it had on the rest of the banking market? Ruth Jackson investigates, and looks at how well Britain's banks are doing on customer service.
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Don't pay for your current account
Features For the first time, fee-charging accounts now outnumber free ones on the high street. Fifteen million of us are now paying an average of £15 a month for our current accounts. But are they worth it? Ruth Jackson investigates.
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Should you splash out on a private bank?
Features Private banks are on the hunt for new customers, reducing their charges and their entry requirements in order to keep the vaults full. But is it really worth joining a private bank? Ruth Jackson finds out.
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Is your money safe in Irish banks?
Features Over two million of us – including Post Office customers, whose accounts are provided by the Bank of Ireland – have cash in Irish banks. So how safe is it?
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A new way to bypass the banks
Features For all the nagging by politicians, banks still aren't lending to small firms. Now, a new social lender is offering the chance to get returns of up to 9% a year by lending your cash direct to small firms. Tim Bennett explains how it works.
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'Friendly' banks take on high-street giants
Features Lord Levene, former chairman of Lloyd's of London, has announced 'Project New Bank' – a plan to create a new retail bank that will offer a better level of service to customers.
Features
