Most common Amazon scams to avoid

Scammers use every trick in the book to convince you that a phone call or message is genuinely from Amazon. Here are some common scams doing the rounds and how to avoid them.

Amazon app on phone
(Image credit: Getty Images)

Scams are on the rose, with Amazon currently as one of the biggest.

From pension scams to banking app fraud and AI scams, an increasing number of people are being targeted for their money and personal details.

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  • Never feel pressured to give information (such as your credit card number or account password) over the phone, especially if the call was unexpected.
  • Never pay over the phone. Amazon will never ask you for payment over the phone.
  • Trust Amazon-owned channels: always go through the Amazon app or website when seeking customer support.
  • Be wary of false urgency: be wary if someone tries to convince you to ‘act now’.
Oojal Dhanjal
Editorial Content Producer

Oojal has a background in consumer journalism and is interested in helping people make the most of their money.Oojal has an MA in international journalism from Cardiff University, and before joining MoneyWeek, she worked for Look After My Bills, a personal finance website, where she covered guides on household bills and money-saving deals.Her bylines can be found on Newsquest, Voice Wales, DIVA and Sony Music, and she has explored subjects ranging from politics and LGBTQIA+ issues to food and entertainment.Outside of work, Oojal enjoys travelling, going to the movies and learning Spanish with a little green owl.