Best way to rob a bank is to run one

Bin the mask, the sack and the gun. Become a bank boss instead.

Reflecting on the chaos that occurred when RBS's computer system crashed, Max Hastings writes in the Daily Mail that the "saga of the banking industry" on both sides of the Atlantic "exposes ever-greater incompetence matched by ever-more iniquitous bosses' greed".

RBS may be making the headlines, but in Hastings's experience Barclays' standard of customer service is just as bad. Yet the Barclays' boss, Bob Diamond, goes on getting richer. Last year he "trousered £23m for his services" while Barclays' "hapless shareholders sobbed into their soup".

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