Emphasis on service requires sacrifices at Computacenter

The first half of the year saw Computacenter suffer growing pains, particularly in Germany, but it is putting its hand in its pocket to ensure it does not suffer a G4S-style delivery failure.

The first half of the year saw Computacenter suffer growing pains, particularly in Germany, but it is putting its hand in its pocket to ensure it does not suffer a G4S-style delivery failure.

"The challenge of implementing multiple contracts simultaneously and delivering what our customers want, is leading us to spend an incremental £7m on additional staff and related costs to ensure our future success," revealed Greg Lock, Chairman of the provider of information technology (IT) infrastructure services and solutions.

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