Uber's switch to profitability is an opportunity for investors

The ride-hailing platform, Uber, has just reported its first operating profit and its future looks bright.

I didn’t buy shares in Uber, the ride-hailing app, when they first floated on the stockmarket in 2019. It was a big, glitzy event, but there were no profits in sight – the company seemed to be arguing with authorities and traditional taxis wherever it was touting for business and employee discrimination and harassment claims were still fresh. Now, though, things look different. 

In August 2023 it reported its first-ever quarterly operating profit ($326m) between April and June, alongside the news that it had generated a record-breaking $1.1bn of surplus cash. After four years, Uber’s shares have barely budged but the business has changed a lot. Uber is a so-called “platform” business, which simply means it provides and maintains a digital space where users can come together and interact – in Uber’s case the users are mostly drivers with their own cars and people who want to make a trip. The two are matched and do business together. Uber makes its money by taking a cut of the deal as the middleman. 

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Investment columnist

Stephen Connolly is the managing director of consultancy Plain Money. He has worked in investment banking and asset management for over 30 years and writes on business and finance topics.