The pandemic is often said to have spelled curtains for high-street chains failing to keep pace with the digital revolution. But there are still fortunes to be made “by piling it high and selling it cheap,” says The Times. The rise of so-called variety discounters – selling everything from homewares to toys, tools, toiletries and food at knockdown prices – is one of the unsung retail stories of the past decade, as the rapid growth of Home Bargains has shown.
Doddy’s rummages
The shift has proved lucrative for the chain’s low-key Liverpudlian founder, Tom Morris, and his family – now reckoned to be worth more than retail tycoons Philip Green and Mike Ashley combined. Indeed, you might say that Home Bargains is “one of the biggest things to come out of Liverpool since the Beatles”, says The Guardian. But if Morris is now worth some £4.1bn, he doesn’t flaunt it. True, there’s a private jet, with M-ORIS spelled out on the tail. But the family are described as “down-to earth” people, who “would not want to alienate their customers and staff by living a flashy lifestyle”. Even celebrity customers have bought into this ethos. An early fan of Home Bargains, which has now grown into 500 stores across Britain, was the late comedian Ken Dodd who, as the Liverpool Echo noted in 2016, “would often make the trip from his home in Knotty Ash to stock up on life’s essentials. Legend has it he would rummage to the bottom of the toilet-roll basket to make sure he got the biggest for his money”.
Shopkeeping runs in Morris’s blood. Born in 1954 into a family of seven children, his father, Tom senior, ran a store called V’s – named after his wife Veronica and standing for “value”. Tom junior was just 21 when he opened a shop of his own in the Old Swan area of Liverpool. As the chain expanded several siblings joined in, says The Times. One brother, Joe, runs operations and acts as Tom’s spokesman; another, Ed, designed the computer systems; a third brother, graphic designer Anton, devised the company’s red and blue logo. But Tom still owns 90% of the business.
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The chain’s mantra is “top brands at bottom prices”. Indeed, the Morris philosophy is simple: “If we can’t sell it cheaper than the competition, we wouldn’t sell it,” Joe once observed. Tom himself is credited as “a canny buyer who negotiates hard” and he has built the business “prudently”. A preference for freehold store ownership means Home bargains has £741m of property on its balance sheet and little long-term debt.
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Filling Woolworths’ shoes
Having established itself as a haven for Merseysiders on a budget, the catalyst for Home Bargains’s growth was the 2008 financial crisis, “which opened the eyes” of Britons “from all income groups to the bargains to be had in discount stores”, says The Guardian. The demise of Woolworths soon after left a big gap that needed filling. “A lot of people are time-rich, money-poor and shop around” – all truer than ever thanks to the pandemic. What also drives footfall, as retail consultant Anna Thal Larsen of Bain & Company recently told the Financial Times, is the lure of the “treasure hunt”: what special deals are on this week?
As the group plots expansion, investment banks have been knocking on the door, keen to sell the idea of a float. So far, they’ve been rebuffed. But international expansion has long been mooted, says the Liverpool Echo. “It can’t be too long now before the trendiest types on the Champs-Élysées” are stocking up “on bleach and biscuits on their way home from café society”.
