PPI should bother shareholders

The PPI saga should obviously bother consumers – but it should bother shareholders too, says Merryn Somerset Webb.

I took out a mortgage in 2000. Before signing, I noticed something called mortgage insurance being added to my monthly payment. Things were tight already, it seemed very expensive, and I didn't want insurance. So I went back to the broker and asked to have it removed. You must have it, he said. What if you die? There is no what if, I said. I haven't any dependents. What if you get a terminal illness?, he said. I'll sell and move back to my mother, I said. He tried a few other things. Then, with him close to tears (he was young), we got to the crux of the matter. You have to take it, he said. "It's how I get paid."

PPI was his main source of income. If he wanted a paychequeevery month, he had to sell mortgages, and then do his best to tag PPI on at the end, at a shockingly high average commission of about 67% of the cost. He was a perfectly nice kid trying to make a living. His employers the ones setting the incentives? Dishonest manipulative charlatans.

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Merryn Somerset Webb

Merryn Somerset Webb started her career in Tokyo at public broadcaster NHK before becoming a Japanese equity broker at what was then Warburgs. She went on to work at SBC and UBS without moving from her desk in Kamiyacho (it was the age of mergers).

After five years in Japan she returned to work in the UK at Paribas. This soon became BNP Paribas. Again, no desk move was required. On leaving the City, Merryn helped The Week magazine with its City pages before becoming the launch editor of MoneyWeek in 2000 and taking on columns first in the Sunday Times and then in 2009 in the Financial Times

Twenty years on, MoneyWeek is the best-selling financial magazine in the UK. Merryn was its Editor in Chief until 2022. She is now a senior columnist at Bloomberg and host of the Merryn Talks Money podcast -  but still writes for Moneyweek monthly. 

Merryn is also is a non executive director of two investment trusts – BlackRock Throgmorton, and the Murray Income Investment Trust.