After 15 years and around £500m of investment, online supermarket Ocado has delivered its first annual profit. It earned £7.2m before tax in the year to November, compared to a £12.5m loss the year before. Sales excluding VAT and vouchers hit almost £1bn. Ocado now has 453,000 customers and 8,000 employees. Long-suffering investors will not be rewarded with a dividend; all the profits will be ploughed back into the business.
What the commentators said
But can it? "UK grocery is a brutal business." Other supermarkets are getting their online act together, agreed economist.com. Click-and-collect, which allows customers to fetch their shopping at the supermarket, will "challenge Ocado with its fleets of delivery vans". New competitors, such as AmazonFresh, will also be a test.
There's more to this story than groceries, though, said James Quinn in The Daily Telegraph. Ocado has invested heavily in IT and sees itself as a technology platform that "can be rolled out to new retail customers with just small tweaks". It says it plans to sign a deal with an international partner this year.
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The launch of Morrisons online service, which runs on Ocado infrastructure, "is a start" towards the vision, reckoned Lex. But until we get at least one promised international deal for Ocado's "wizzy", bespoke technology, concluded Alistair Osborne in The Times, its valuation 155 times 2015 earnings remains "bonkers".
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Ocado finally takes offFeatures Online grocer Ocado has been a “jam tomorrow” story for years. The jam now finally appears to have arrived. Alice Gråhns reports.
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