A big victory for the put-upon airline passenger

Airline passengers now stand a much better chance of receiving compensation when things go wrong. Merryn Somerset Webb explains.

After a four-hour delay to a Ryanair flight out of Edinburgh at the end of last year, I wrote the usual letter asking for compensation under EU regulation 26/2004.

I was ultimately told: "The delay was caused by an unexpected safety/technical problem and as a consequence, apart from the refreshment vouchers which were issued in accordance with EU directive 261, no additional compensation was due to passengers." This was irritating, if entirely expected.

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Merryn Somerset Webb
Former editor in chief, MoneyWeek