Just how much is financial advice worth?
Financial advisers are shocked at how little the public thinks they're worth. But do they do enough to prove it? Merryn Somerset Webb investigates.
Get the latest financial news, insights and expert analysis from our award-winning MoneyWeek team, to help you understand what really matters when it comes to your finances.
You are now subscribed
Your newsletter sign-up was successful
Want to add more newsletters?
Twice daily
MoneyWeek
Get the latest financial news, insights and expert analysis from our award-winning MoneyWeek team, to help you understand what really matters when it comes to your finances.
Four times a week
Look After My Bills
Sign up to our free money-saving newsletter, filled with the latest news and expert advice to help you find the best tips and deals for managing your bills. Start saving today!
What's the right price for financial advice? According to the results of a survey out last week from CoreData Research, the answer is £39. That's the average price consumers say they are prepared to pay for an hour of advice. Financial advisers are horrified that anyone could think their time worth so little the standard assumption in the industry is that, once commission payments are finally outlawed by the Retail Distribution Review (RDR) in 2013, an hour with a good adviser should come in at a healthy £200.
But, as Nic Cicutti points out in Money Marketing, they shouldn't be surprised by the low figure. The fact that their charging structure has been based on opaque commission systems for so many decades means that most people have very little idea of the cost, or the worth, of financial advice.
Of those surveyed, 10% told CoreData they thought advice was always free and the rest clearly didn't stop to think of the preparation involved in giving advice or of the financial overheads advisers face. People know a lawyer costs something in the region of £150 an hour because there is an acknowledged going rate for a solicitor.
MoneyWeek
Subscribe to MoneyWeek today and get your first six magazine issues absolutely FREE
Sign up to Money Morning
Don't miss the latest investment and personal finances news, market analysis, plus money-saving tips with our free twice-daily newsletter
Don't miss the latest investment and personal finances news, market analysis, plus money-saving tips with our free twice-daily newsletter
Commission means that no one knows what the going rate for financial advice is or should be and too many people feel they get little from it anyway: in too many cases, "advisers somehow have failed to demonstrate any worth in their relationships with clients".
If they were good at what they do and, crucially, good at explaining what they do, this problem wouldn't exist: "if you speak to any good, competent financial adviser, they will tell you that once their clients understand what is being done for the fees they charge, very few balk at the amount they are being asked to pay".
Cicutti might be right but I have a feeling that the financial advice industry is about to be hit by more than just trouble squeezing fees out of people.
There is serious competition on the way in the form of online financial planners. We have long held that most people have relatively generic financial needs one 45-year-old man with an income of say, £40,000 to £70,000, a mortgage, a pension and an individual savings account (Isa) is, in financial terms, much the same as any other.
So it's possible for a computer to input the variables and give simple advice. Go to Moneyvista.com or Rplan.co.uk and you'll see this is exactly what is beginning to happen. Neither site fits the bill completely, but one that does can't be far behind. Financial advisers think it will be the RDR that destroys their profits. It might be that the internet does it first.
Get the latest financial news, insights and expert analysis from our award-winning MoneyWeek team, to help you understand what really matters when it comes to your finances.

-
MoneyWeek Talks: The funds to choose in 2026Podcast Fidelity's Tom Stevenson reveals his top three funds for 2026 for your ISA or self-invested personal pension
-
Three companies with deep economic moats to buy nowOpinion An economic moat can underpin a company's future returns. Here, Imran Sattar, portfolio manager at Edinburgh Investment Trust, selects three stocks to buy now