RBS's Hester waives bonus after NatWest IT issues

The head of the part-nationalised banking group Royal Bank of Scotland (RBS) is to forgo his bonus this year after technical issues left millions of customers up and down the country without access to their cash.

The head of the part-nationalised banking group Royal Bank of Scotland (RBS) is to forgo his bonus this year after technical issues left millions of customers up and down the country without access to their cash.

"I think it's inappropriate for me to have a bonus this year. We have let our customers down," Stephen Hester told the BBC in an interview on Friday.

Subscribe to MoneyWeek

Subscribe to MoneyWeek today and get your first six magazine issues absolutely FREE

Get 6 issues free
https://cdn.mos.cms.futurecdn.net/flexiimages/mw70aro6gl1676370748.jpg

Sign up to Money Morning

Don't miss the latest investment and personal finances news, market analysis, plus money-saving tips with our free twice-daily newsletter

Don't miss the latest investment and personal finances news, market analysis, plus money-saving tips with our free twice-daily newsletter

Sign up
MoneyWeek

MoneyWeek is written by a team of experienced and award-winning journalists, plus expert columnists. As well as daily digital news and features, MoneyWeek also publishes a weekly magazine, covering investing and personal finance. From share tips, pensions, gold to practical investment tips - we provide a round-up to help you make money and keep it.