Homeserve continues to make progress at home and abroad

published 20 July 2012

HomeServe, the international home emergency business, has said it continues to grow its international businesses and is making progress in the UK in simplifying and refocusing the business.

As usual, the firm's trading will be weighted towards the second half of the financial year, reflecting the seasonality of its marketing activity and associated renewals profile.

The company's financial position remains strong with net debt at the period end of £61m, providing significant headroom against its committed facility of £250m.

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In the UK the firm is continuing to implement its marketing plans, as well as reviewing and developing new customer propositions which it will be testing through the second half of the year.

The International businesseses continue to grow their customer and policy numbers, with test marketing now taking place in both Italy and Germany.

In a statement, the firm said: "Our USA business has expanded its marketing activity, with new campaigns started with EPCOR and Water One. We have also increased our number of marketable households with the signing of an affinity partner agreement with Alameda County Water District, a municipal water utility, which serves 80,000 households in California.

"Retention in our USA business remains high with the rate at the end of June remaining in line with 31 March 2012.

"Domo, our established business in France, has maintained a high retention rate of around 87% and with continued growth in income per customer."