HomeServe close to restarting outbound calls

HomeServe, the struggling home emergency insurance and repairs group, has said that full-year profits will be in line with market expectations, which have come down slightly since the group's last update.

HomeServe, the struggling home emergency insurance and repairs group, has said that full-year profits will be in line with market expectations, which have come down slightly since the group's last update.

The company, which has been dogged over mis-selling issues for the last six months, said that analysts' forecasts for adjusted pre-tax profit for the year ending March 31st range from £116m to £128m, the average of which is £124m. Just last month, the company said that profits would be in-line with market estimates of between £122m and £132m (average: £127m). These figures are 'adjusted' for exceptional items including £20m of one-off costs relating to "reinvigorating its customer focus" in the UK and gains from acquisitions.

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