Barclays begins paying up to £100 compensation to customers after banking outage

Barclays will pay up to £7.5 million in compensation to customers after its banking services were disrupted by an IT outage

Businesspeople walking outside a Barclays branch in London
(Image credit: tupungato via Getty Images)

Barclays customers have started to receive compensation after an IT outage disrupted many of their banking services on 31 January.

The outage continued until 2 February, and left many customers unable to receive and spend their paychecks. The incident coincided with some customers’ paydays as well as the HMRC self-assessment tax return deadline.

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Daniel is a digital journalist at Moneyweek and enjoys writing about personal finance, economics, and politics. He previously worked at The Economist in their Audience team.

Daniel studied History at Emmanuel College, Cambridge and specialised in the history of political thought. In his free time, he likes reading, listening to music, and cooking overambitious meals.