Comet is the latest high-profile casualty of a retail market that has changed forever. The internet has empowered consumers, giving them the knowledge they need to seek out the best products for the best price. A few clicks of a mouse and you can have what you want delivered to your door without too much hassle. Why bother going to the shops?
This leaves companies like Argos, Mothercare and Dixons with big problems. They have lots of stores with lots of staff and lots of stock. This puts them at a massive cost disadvantage. Throw in the problems of car parking and you have to give customers good reasons to go and shop there. Without a decent product range and top-notch customer service, a slow death beckons.
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