TalkTalk shuts Northampton call centre

TalkTalk, the telecoms firm, has revealed its plan to shut down a call centre in Northampton, slashing 390 jobs in the process.

The closure is part of the company's attempt to "simplfy" operations and infrastructure.

The company said: "There will be significant new opportunities for existing employees at Preston, Stornoway and Warrington.

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"TalkTalk will be working with affected employees to maximise opportunities to transfer to new roles and thereby minimise job losses in a year that, ultimately, will see more UK roles created than lost.

"It is proposed the Northampton site will close after the restructuring is complete with approximately 200 new roles created at Preston through the appointment of a new strategic partner to manage the existing site and some of its operations."

The company currently has 2,900 employees and expects to take on another 60 by the end of the year after the company creates 250 new engineering staff as part of its new YouView TV service.

NR